At MasterRemit we are serious about guarding the security of your personal information and use a secure server to store your personal information. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using Transport Layer Security technology. This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website https://www.masterremit.com (Site) or directly from you, being the person (referred to as you or your). Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding handling of your personal information

The type of information we collect and process and held may include:

• Full name;
• Address details;
• Email address;
• Telephone number;
• Date of birth;
• Nationality;
• Occupation;
• Payment details;
• Identification documentation such as driver’s licence details and Australian Passport details (only for the purposes of verifying your identity);
• Recipient details;
• Recipient bank account information; and
• Any other information requested on this Site or otherwise requested by us or provided by you.

As with most online businesses, we may log information about your access and use of our Site, including through the use of Internet
cookies (please refer to our Cookie policy), your communications with our Site, the type of browser you are using, the type of
operating system you are using and the domain name of your Internet service provider.

We may contact you to voluntarily respond to questionnaires, surveys or market research to seek your opinion and feedback. Providing this information is optional to you.

If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.

We collect and use the information for purposes including:

• To process your transaction;
• To identify your information being checked with the Issuer or Official Record Holder;
• To verify your identity in order to provide you with the product(s) or service(s) you have requested;
• To contact and communicate with you;
• For internal record keeping;
• For identification purposes and for compliance purposes with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006;
• For market research and business development including website development;
• For marketing including direct marketing;
• To run competitions or offer additional benefits to you; and
• For data analytics purposes.

All our payments are processed by our third party payment processor which is a secured third party payment processor. The third party payment processor uses secured API to process the payments. We do not store any information relating to your bank or payments details.